Job Description
GPRS is the nation’s largest company dedicated to Intelligently Visualizing the Built World for clients throughout the U.S. What began with a single ground penetrating radar unit in the trunk of founder and President Matt Aston’s car in 2001 has grown to a $200-million company. Our firm now encompasses every area of construction site and facility safety across virtually every industry. We offer a full suite of project visualization services to help you plan, build, and manage better
PLAN - Prevent rework and delays with accurate as-built documentation, including utility maps, 3D CAD, and BIM models.
Planning & Design Services - Reality Capture
- Existing Conditions Documentation
- 3D Photogrammetry & Laser Scanning
- Utility Mapping
- Clash Detection
BUILD - Dig, drill, and build with certainty using precise subsurface and infrastructure data.
Construction Services - Ground Penetrating Radar (GPR)
- Concrete Scanning
- Utility Locating
- Void & Rebar Mapping
- Drone & Laser Scanning
MANAGE - Access up-to-date, layered facility records in SiteMap, available 24/7 and securely stored.
Facility & Project Management Services - SiteMap Platform
- Virtual Floorplan & BIM Integration
- BOMA Heatmaps
- Historical Records
GPRS Purpose Statement Our purpose, as an organization, is to provide possibility for our Team Members and Customers by intelligently visualizing the built world.
GPRS Core Values - Integrity
- Teamwork
- Mutual Respect
- Growth Mindedness
- Safety
Job Summary We are seeking a motivated and customer-focused Sales Representative to play a key role in converting inbound leads into actionable service opportunities. This position is essential to securing new business, coordinating schedules, and supporting field operations by managing complex customer interactions with professionalism and efficiency. Sales Representatives support over 90% of customer inquiries as well as work closely with field and sales teams to fulfill customer requests and organize complex schedules for project managers across the U.S. Success in this role requires exceptional communication skills, strong organizational abilities, and a consultative approach to customer engagement. By delivering seamless and responsive customer experience, the Sales Representative directly contributes to client satisfaction and the continued growth of GPRS.
Job Goals Deliver an Outstanding Client Experience Engage and convert inbound leads through responsive, consultative service. Ensure every customer interaction is professional, personalized, and focused on driving value.
Sales-Driven Scheduling & Coordination Schedule and assign field Project Managers. Align pricing and coordination with customer expectations to support successful sales outcomes and efficient project delivery.
Stakeholder Communication & Collaboration Serve as the key liaison between field, sales, customer, and corporate teams. Keep all parties informed and aligned to ensure smooth execution and exceptional service.
Consultative Project Support Recommend tailored solutions based on customer needs. Leverage internal expertise to identify opportunities that enhance satisfaction and drive business growth.
Emotional Intelligence & Team Collaboration Build strong relationships through empathy and professionalism. Navigate complex conversations with confidence, balancing customer needs with operational capabilities.
Job Responsibilities - Respond promptly and professionally to incoming leads via phone, email, or web inquiries.
- Engage with potential clients to understand their needs, project requirements, and timelines.
- Provide tailored solutions and project proposals to secure new business and foster long-term client relationships.
- Collaborate with Project Coordinators to oversee the daily scheduling and optimization of a field project management team throughout the U.S.
- Ensure projects are accurately priced, efficiently assigned, and deadlines are met.
- Coordinate internal resources and external vendors to ensure timely completion of tasks.
- Facilitate seamless communication and alignment between field, sales, customer, and corporate teams.
- Organize and lead field schedule coordination while providing regular updates to all stakeholders, as needed.
- Maintain accurate and up-to-date project documentation, including plans, contracts, schedules, and communications.
- Demonstrate high emotional intelligence in interactions, building positive relationships with customers and team members.
Qualifications
This is a full time onsite position Monday thru Friday. - Minimum 2+ years of experience in inbound/outbound sales, sales operations, customer service, or related field.
- Proficiency in Microsoft Office and Teams
- CRM experience preferred or demonstrated lead management skills using in-house systems or other technology solutions.
- Demonstrated proficiency in using ERP systems with the ability to maintain accurate data and support operational processes.
- Skilled at building real connections with potential customers, turning interest into action through thoughtful conversations, timely follow-ups, and a knack for guiding decisions with subtle influence
- Experience in logistical coordination and scheduling, overseeing the daily optimization of field crews and a dispersed workforce.
- Strong communication skills to act as a liaison between various teams, ensuring seamless communication and alignment.
- Ability to provide tailored solutions based on customer needs, leveraging internal knowledge and training.
- Demonstrated high emotional intelligence in interactions, building and maintaining positive relationships with customers and team members.
- Proactive in identifying potential challenges or risks and proposing effective solutions.
- Experience in maintaining accurate and up-to-date project documentation, including plans, contracts, schedules, and communications, with the ability to read and understand project plans and plan rooms.
- Commitment to handling each customer interaction with professionalism and care, ensuring high levels of customer satisfaction.
We offer full medical, dental, and vision insurance with day-one coverage, 401k with company matching beginning on day one, Life, Short-Term, and Long-Term Disability at no cost to our employees, paid holidays, paid time off, leadership development training programs and additional benefits to support our strong commitment to the development of each team member.
GPRS is an Equal Opportunity employer
Job Tags
Full time, Temporary work, Work at office, Monday to Friday,